Hospital de la Familia

Mexicali, Mexico

Mexicali, Mexico

A quote includes a treatment plan and price estimate.

Overview

Overview

Hospital de la Familia is a multidisciplinary hospital that was established in 2003 with the aim of treating both national and international patients. In 2010, the hospital underwent an expansion project, extending its capacity and the range of services available.

The hospital is equipped with 23 private rooms, 5 operating theaters, 5 ICU units, a pharmacy, and a cafeteria. There are over 15 departments at hospital which include angiology, cardiology, cardiovascular medicine, endocrinology, sports medicine, gynecology and obstetrics, pediatric surgery, orthopedics and traumatology, general surgery, oncology, geriatrics, internal medicine, neonatology, neurology, neurosurgery, rheumatology, and urology.

Hospital de la Familia provides complementary transport for international patients from anywhere within 190km (120 miles) of the hospital, and patients from further afar can reserve transport for an additional fee. The hospital also offers concierge services, translation services, and assistance with hotel booking. Hospital de la Familia offers medical travel insurance for international patients and accepts a variety of international healths insurances including Aetna, Cigna, United Healthcare, and Bluecross Blueshield.

Location

Hospital de la Familia is located 15 km from Mexicali International Airport, which can be reached via taxi or transport arranged by the hospital. The hospital is situated just 100 meters from the US-Mexico border, making it a popular clinic among US patients.

Mexicali has plenty of cultural attractions, many of which are located within the vicinity of the hospital. The Sol de Nino Museum, a museum that features an IMAX cinema and scientific exhibitions, is located 9 km from the hospital. Mexicali's city park and zoo is located 17 km away from the hospital and the Center of Art can be reached within 12 km from the hospital.

Accreditations

Consejo de Salubridad General

Consejo Mexicano de Oftalmología (CMO)

Languages spoken

English, Spanish

Services

Online doctor consultation
Medical travel insurance
Health insurance coordination
Rehabilitation
Translation services
Interpreter services
Airport pickup
Hotel booking
Flight booking
Local tourism options
Free Wifi
Phone in the room
TV in the room
Special dietary requests accepted
Private rooms for patients available
Family accommodation
Nursery / Nanny services
Pharmacy
Visa / Travel office
Laundry
Dry cleaning
Mobility accessible rooms
Procedures

Procedures

68 procedures across 12 specialties

>Plastic and Cosmetic Surgery

(25 procedures)

Arm Lift

+ More
  • An arm lift, also referred to as a brachioplasty, is a surgical procedure to firm and reshape the upper arms. The surgeon may use liposuction to remove excess fat and skin and reposition the remaining skin to tighten it.

  • 1 weeks

    The patient might have to stay until the sutures can be removed, and should ask the surgeon. It should be possible to fly home within 7 to 10 days.

  • Learn more about Arm Lift

Body Lift

+ More
  • A body lift is a combination of surgical procedures designed to improve the overall appearance of the patient's body, by removing excess skin and tightening the remaining skin. A body lift also involves the removal of underlying excess fat and can treat cellulite.

    The procedure is most commonly performed on patients who have undergone bariatric surgery to lose weight, or who have lost significant amounts of weight through diet and exercise, and are left with excess skin around the body.

  • 1 - 2 weeks

    Patients must check with their surgeon that they are fit enough to fly home, as well as taking necessary precautions against deep vein thrombosis (DVT).

  • Learn more about Body Lift

Breast Augmentation

+ More
  • Breast augmentation is a surgical procedure to change the size and shape of the breasts. While many patients opt to have breast implants inserted to increase breast size, breast augmentation more commonly refers to the enlargement of the breasts using fat transfer.

  • 1 weeks
  • Learn more about Breast Augmentation
See 1 type of Breast Augmentation procedures:
Breast Augmentation with Fat Transfer
$ 2,500 - $ 3,500

>Bariatric Surgery

(6 procedures)

Bariatric Surgery Consultation

+ More

Gastric Balloon Treatment

+ More
  • Gastric ballon treatment involves inserting a deflated ballon into the stomach and then inflating it, in order to help lose weight. The balloon serves the purpose of limiting food intake by taking up space in the stomach and thus creating a sense of fullness after eating small amounts of food.

  • 1 - 5 days

    Patients may experience some pain, nausea or discomfort in the first days after insertion, therefore may need to rest before traveling.

  • Learn more about Gastric Balloon Treatment

Gastric Band Surgery

+ More
  • Gastric band surgery is a weight-loss surgery which uses an inflatable silicone band to create a small gastric pouch in the stomach, slowing down food consumption and limiting food intake. The surgery is performed to help patients with weight-loss after non-surgical methods such as change of diet and regular exercise, have failed to produce results.

  • 2 weeks

    The doctor should ensure that the patients condition is stable enough to travel.

  • Learn more about Gastric Band Surgery

>Cardiology

(5 procedures)

Atrial Septal Defect (ASD) Closure

+ More

Cardiology Consultation

+ More

Coronary Angioplasty

+ More

>General Surgery

(2 procedures)

Hernia Repair

+ More
  • Hernia repair is a surgical procedure performed to repair a hernia, which occurs when tissues or organs protrude through the wall in which they are contained. There are different types of hernias that can occur and these include inguinal hernia, hiatal hernia, and umbilical hernia.

  • 1 - 2 weeks

    After abdominal surgery, patients should get approval from their surgeon before flying. Traveling too soon after abdominal surgery could result in tearing the sutures. Patients may also find it uncomfortable to carry luggage or sit for long periods.

  • Learn more about Hernia Repair
See 1 type of Hernia Repair procedures:
Inguinal Hernia Surgery
$ 3,000 - $ 4,000

Mastectomy

+ More
  • A mastectomy is performed to treat or prevent breast cancer, by surgically removing one or both breasts.

  • 1 - 2 weeks

    Patients will need at least one follow up appointment after surgery to have the surgical drains removed.

  • Learn more about Mastectomy

>Gynecology

(4 procedures)

Gynecology Consultation

+ More

Hysterectomy

+ More
  • A hysterectomy is a surgical procedure performed to remove the uterus (womb). It is performed to treat a variety of different conditions, heavy periods, pelvic pain, ovarian cancer, cervical cancer, uterine cancer, fibroids (benign tumors), endometriosis, and chronic pelvic pain. Hysterectomies are most commonly performed in women above the age of 40.

  • 1 - 3 weeks

    Patients will likely need several weeks before they are fit to travel following a hysterectomy.

  • Learn more about Hysterectomy

Tubal Ligation Reversal

+ More
  • Tubal ligation reversal is a surgical procedure performed to reverse tubal ligation (female sterilization), enabling a woman to become pregnant once again.

  • 1 - 2 weeks
  • Learn more about Tubal Ligation Reversal

>Orthopedics

(9 procedures)

Ankle Arthroscopy

+ More

Carpal Tunnel Syndrome Surgery

+ More
  • Carpal tunnel surgery, which may also be referred to as carpal tunnel release, is a procedure performed to relieve pain and symptoms caused by carpal tunnel syndrome. Carpal tunnel syndrome is a condition which causes numbness and tingling in the hands or arms. The condition occurs when the nerve in the hand becomes compressed.

  • 1 weeks

    Patients may require a follow-up appointment to get stitches removed. If patients need to fly sooner, this should be discussed with the surgeon.

  • Learn more about Carpal Tunnel Syndrome Surgery

Hip Arthroscopy

+ More
  • A hip arthroscopy is a minimally invasive procedure performed to examine inside the hip joint and in some cases, to make small surgical repairs.

  • 2 - 4 days
  • Learn more about Hip Arthroscopy

>Reproductive Medicine

(5 procedures)

Artificial Insemination

+ More
  • Artificial insemination is the direct insertion of sperm into a woman's uterus, cervix, or fallopian tubes with the aim of achieving pregnancy. By directly inserting the sperm, it makes easier for the sperm to travel and fertilize the egg.

  • 5 - 7 days
  • Learn more about Artificial Insemination

Egg Freezing

+ More
  • Egg freezing is the process of harvesting and freezing a number of matured female eggs for use in future IVF procedures.

  • 2 weeks

    As the process around ovary stimulation can take several weeks, it is best to discuss the logistical practicalities with your physician.

  • Learn more about Egg Freezing

Embryo Transfer

+ More
  • Embryo transfer is the process whereby embryos (fertilized eggs) are transferred into the uterus to create a pregnancy. It is performed during the final stage of an IVF cycle, after eggs have been harvested and fertilized, or using frozen and then thawed embryos or donor embryos.

  • 1 weeks

    The fertility specialist may first provide medication to prepare the lining of the uterus to receive the embryo.

  • Learn more about Embryo Transfer

>Spinal Surgery

(5 procedures)

Foraminotomy

+ More

Spinal Disc Herniation Treatment

+ More
  • Spinal discs are connected to the vertebrae in the spine, separating each of the vertebrae and acting as a cushion to absorb shock and protect the vertebrae and nerves. The discs have a soft interior filled with a gel-like fluid, which is covered with a harder exterior. A herniated disc, also known as a slipped disc, occurs when the disc's exterior becomes damaged which enables the soft interior to push its way out of the disc. This applies pressure on the nerves and spinal cord, which can cause pain in the back, neck, legs, arms, or buttocks.

  • Learn more about Spinal Disc Herniation Treatment

Spinal Fusion Surgery

+ More
  • Spinal fusion surgery is performed to prevent friction between 2 or more vertebrae, by fusing them together with a bone graft or synthetic material. By preventing friction between the vertebrae, it can relieve back pain and pressure put on surrounding nerves.

  • 5 - 8 days
  • Learn more about Spinal Fusion Surgery

>Urology

(3 procedures)

Kidney Stones Treatment

+ More
  • Kidney stones are deposits of salts and minerals, such as calcium, which form inside the kidney. They are quite common, often more in men than women, and there are many factors that can increase the risk of developing kidney stones.

  • 5 - 7 days

    The time needed will depend on the type of treatment.

  • Learn more about Kidney Stones Treatment

Penile Prosthesis

+ More

Vasectomy

+ More
  • A vasectomy is a surgical procedure to sterilize a man and is performed on men who do not want to have children.

  • 2 - 4 days
  • Learn more about Vasectomy

>Gastroenterology

(2 procedures)

Cholecystectomy

+ More
  • A cholecystectomy is a surgical procedure that is performed to remove the gallbladder. The gallbladder is an organ located below the liver, which serves the function of collecting and storing bile, which is the fluid produced by the liver, before breaking it down and releasing it into the small intestine.

  • 1 - 2 weeks

    Some patients will have dissolvable stitches, whereas others return after 7 days to have them removed. Patients who have open surgery will need a longer recovery time.

  • Learn more about Cholecystectomy

Colonoscopy

+ More
  • A colonoscopy is an examination of the large intestine, the colon and rectum, using a small camera.

  • 3 - 4 days

    Patients should arrive at least 2 days before the colonoscopy, as the bowel needs to be cleared the day before the procedure. Patients who have interventional treatment during the colonoscopy, e.g. removal of a polyp, may need slightly longer to recover.

  • Learn more about Colonoscopy

>Oncology

(1 procedure)

Breast Cancer Treatment

+ More
  • Breast cancer treatment varies depending on the stage of the cancer and whether or not the cancer has spread. Cancer occurs when there is an abnormality in cell growth, which causes the cells to divide and grow quickly when the cell should die to make room for new cells.

  • weeks

    The time spent abroad will depend on the treatment. If chemotherapy or radiotherapy are the methods of treatment, then multiple sessions are likely to be required which may mean a longer stay than with surgery.

  • Learn more about Breast Cancer Treatment

>Vascular Medicine

(1 procedure)

Angiography

+ More
  • Angiography, which may also be referred to as arteriography or angiogram, is a procedure performed to examine the inside of blood vessels, arteries, and veins through the use of images X-ray images.

  • 1 - 2 days
  • Learn more about Angiography

More about available treatments at Hospital de la Familia

The 3 most popular areas of treatment at Hospital de la Familia include bariatric surgery, fertility treatments, and plastic and cosmetic surgery. The hospital performs a range of treatments and surgeries such as gastric bypass surgery, laparoscopic gastric band surgery, sleeve gastrectomy, rhinoplasty, liposuction, buttock augmentation, hysterectomy, IVF, egg freezing, knee surgery, and spinal fusion surgery.

The hospital use modern techniques and technologies, which includes 3D X-ray, 3D and 4D ultrasound, and a multi-slice CT scan machine.

Staff

Staff

The staff at Hospital de la Familia includes a range of specialists from a variety of departments such as plastic and cosmetic surgery, bariatric surgery, reproductive medicine, orthopedics, spinal surgery, cardiology, and urology.

Languages spoken at the clinic include English and Spanish.

Dr. Marco Sarinana

  • General surgeon
  • Trained in cosmetic surgery, advanced laparoscopic surgery and bariatric surgery as well as general surgery
  • Completed a fellowship in Gastric Banding and Gastric Balloons
  • Graduated from the UABC Faculty of Medicine

Dr. Gustavo Gaspar

  • General and Plastic Surgeon
  • Participated in over 30 congressional conventions for cosmetic surgery in the US, Mexico, and Central and South America
  • Over 18 years of experience and over 4000 cosmetic surgeries
  • Experienced with international patients
  • Founder of non-profit programs for children with congestive physical disorders and women who need reconstruction after breast surgery
  • 2007's "Sol Azteca" award-winner as "Plastic Surgeon of the Year"

Dr. Juan Luque

  • Specializes in plastic and reconstructive surgery
  • Regularly attends educational seminars
  • Graduated from the UABC Faculty of Medicine
  • Speaks Spanish, English, and German

Dr. Guadalupe Machado

  • Specializes in gynecology and obstetrics
  • Studied at the Stanford University School of Medicine and General Hospital of Baja California
  • Regularly attends seminars and global congress annual meetings
  • Over 15 years of medical practice

Dr Juan Antonio Bustamante Vildosola

  • Specializes in orthopedics and traumatology
  • More than 20 years of experience
  • Member of the American Academy of Orthopedic Surgeons
  • Fellowship in Sport Medicine and Arthroscopy at Hugston Sport Medicine Hospital, Columbus, Georgia, USA
  • Resident in Orthopedic and Traumatology at Hospital Espanol of Mexico
  • Member of the Society of Orthopedics since 1985
  • Member of the Latin American Society of Orthopedics and Traumatology since 1986
Orthopedics

Dr. Horacio Ham Pujol

  • Bariatric surgeon
  • Degree in Advanced Laparoscopy from the Mexican Association of Endoscopic Surgery
  • Member of the Mexican School of Endoscopy Surgery and the School Board of General Surgeons in Mexicalli
  • Graduated from the UABC Faculty of Medicine
Reviews

Reviews

  • Overall satisfaction

    85.882352941176

  • 81.176470588235

  • 87.058823529412

  • 91.764705882353

  • 87.058823529412

  • 87.058823529412

  • Awesome experience
    Patient name hidden United States Brazilian Butt Lift

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    100

    December 2018

    The Hospital de la Familia is a great place for surgical needs. From the minute I stepped foot inside to the time I left 2 days later, I was cared for and nurtured. Food was good and nurses were very polite. Everyone worked as a team. I would highly recommend them.

    Patient name hidden United States Brazilian Butt Lift
  • It was wonderful!
    Patient name hidden United States Hysterectomy

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    100

    November 2018

    The hospital was the most hygienic and clean hospital I have ever been in.
    It was really nice to have a private room.
    All of the staff were loving, nice, professional and extremely helpful and attentive.
    I would highly recommend it to anyone.
    The Dr. who performed the surgery was amazing, it's now only 4 days after and the pain has not been too bad, or not as bad as I expected from what I herd from others who had the same procedure elsewhere.
    Maritza really went out of her way to be accommodating. I greatly appreciate her and all she did for me while I was there.
    Truly, BRAVO to the entire staff.

    Patient name hidden United States Hysterectomy
  • The surgery and the trip went well.
    Patient name hidden United States Breast Augmentation

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    80

    November 2018

    There was a problem with communication at the hospital, but other than that the experience was good. On my way back I did get sick from the hotel food so it was a rough trip back. Now I am feeling much better and am healing nicely. I am happy with the results of the surgery.

    Patient name hidden United States Breast Augmentation
  • The doctor and staff were very informative and professional.
    David United States Gastric Balloon Treatment

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    100

    November 2018

    I received very personalized care. The doctor and staff were exceptional. I felt very comfortable throughout the
    entire process.

    David , United States Gastric Balloon Treatment
  • An excellent experience overall
    Sandra United States Abdominoplasty with Liposuction

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    100

    November 2018

    Sandra , United States Abdominoplasty with Liposuction
  • Absolutely the worst experience I’ve had in my life.
    Juan United States Calf Implants

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    20

    August 2018

    I got so much assurance from Carlo and Maritza that one I’m there, they will make sure that transportation and whatever else is needed will be taken care of. First I arrive in the airport and wait four hours for the driver to arrive. Time of surgery was postponed to a later time after I have been on a fast for more than 24 hours. Hospital staff do not communicate well as many can’t speak English. After paying for the surgery, things took a turn to the worst. Suddenly it became clear that I’m here on my own. No one was checking on me or communicating what’s going on. After I had the surgery they dropped me by my hotel and that was the end of their service. I had an emergency at the hotel and when I called, I was told the Driver is not available and will have to wait three days before they can help me purchase medications I need. I had to beg the hotel staff to send someone to buy medications for me. When I contacted Carlo, he told me that this is a Sunday and rides need to be prearranged. And to top it off, he tells me that this was not an emergency; it’s only an emergency if they have to come take me by an ambulance. It is shocking that someone will presume what I’m going through here and decide whether it’s an emergency or not. Keep in mind I’m on crutches and takes me five minutes to walk from my bed to the door of my room. For anyone considering having a surgery here, I would advise you to not trust anything they say because once the money is in their hands, they move on to the next client. And if they promise rides or what not, please ask if that includes emergency or weekend rides. Because they are not upfront and they change their story so often that I just gave up. It’s been an absolute worst experience at the worst time this can happen to me; when I’m unable to walk, speak Spanish and have no one with me to assist me through this ordeal. I hope this helps anyone considering coming here for a surgery. Words are cheap and you willl get plenty but the reality is different once you’re here. I will share texts from Carlo and Maritza later on so you can see the rude uncaring responses I received when I asked for help.

    *Hospital de la Familia's Response*
    "We are sorry Juan did not enjoy his experience with us. The wellbeing of our patients is the most important factor to us, and our team works very hard to create successful outcomes for our patients and ensure that they leave our hospital with great results. Juan wrote this review while he was still in Mexico, and we have since mended relations with him and made sure the rest of his stay with us was a pleasant one, rendering all services offered in our package. We will take his feedback as part of our learning process to provide the best possible service to all our guest that visit us for medical travel."

    Juan , United States Calf Implants
  • The staff were very friendly and it very accomodative.
    Ester Namibia Tubal Ligation Reversal

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    100

    May 2018

    From the moment i entered the hospital i felt very welcome. it started with the driver who picked us up in San Diego. They definitely are very friendly and a pleasure to be served by them

    Ester , Namibia Tubal Ligation Reversal
  • An excellent experience overall
    Patient name hidden United States Carpal Tunnel Syndrome Surgery

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    100

    March 2018

    All was very clean, professional and friendly. The only issue I had was that the staff spoke little if any English and it was disconcerting that the gentleman that was putting in the IV was going to put it in my left hand and that was the one the surgery was being done on. Once I spoke to the Doctor which spoke perfect English, I was much happier.

    Patient name hidden United States Carpal Tunnel Syndrome Surgery
  • Decent, clean, simple facility, lovely staff, basic care.
    Patient name hidden United States Neck Lift

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    60

    March 2018

    We put this together fairly last minute and communication with Medigo was excellent. The hospital was clean and well organized, and very basic and simple. The the staff were lovely. The procedures I had were a neck and arm lift. I had a complication with the neck lift and came out rougher than average, but 3.5 weeks later it looks good. The arm lift stitching is a bit puckered and ragged and the scar on one arm curves out over my elbow so pretty obvious but hopefully will fade and recede with more time. One thing that would have been helpful was a printout of aftercare details. It was all quite an adventure, even a bit scary, but I am happy with the neck lift results particularly.

    Response from Hospital de la Familia:
    "Hi and thank you so much for trusting our services! We strive to make sure every patient has an outstanding experience at our hospital. We will take your recommendations and look at any areas that we can improve. We look forward to hearing you have a quick recovery!"

    Patient name hidden United States Neck Lift
  • A very comfortable experience
    Elizabeth United States Gastric Balloon Treatment

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    100

    March 2018

    If anyone from the state's has any hesitation about the hospital please rest assured that this is a top notch institute. Very knowledgeable staff. Very professional. My room was something out of a 5 star spa.

    Response from Hospital de la Familia:
    "Hi Elizabeth, we really appreciate your kind words and great rating! This means a lot to us. If you have any questions
    during your recovery by all means let us know. We look forward to hearing back from you soon."

    Elizabeth , United States Gastric Balloon Treatment
  • The Shah's want to thank the staff at H
    Stephanie United States Tubal Ligation Reversal

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    80

    February 2018

    The Shah's would like to thank the staff and Dr. LLYMAS for all the support and care you showed Mrs. Shah during her visit at hospital. The surgery went great. Less pain each day and recovering day by day.
    The Shah's are looking forward to getting pregnant and bringing forth our first child together.
    Thank you Dr. Ricardo Llymas,
    The Shah's

    Stephanie , United States Tubal Ligation Reversal
  • Great surgeon - excellent outcome
    eric Canada Hip Replacement

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    80

    November 2017

    Very little English spoken, overall. Nursing staff appeared to be quite inexperienced. The recovery hotel was very pleasant , but facilities inadequate for a recovering patient.

    eric , Canada Hip Replacement
  • Wonderful experience
    Patient name hidden United States Gastric Sleeve

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    100

    September 2017

    I had vertical gastric sleeve done by Dr. Sarinana. The hospital was clean and the staff was very helpful. They checked on me every hour changing my IV and administering other medications. Carlo and his staff were also amazing. I felt comfortable every step of the way.

    Patient name hidden United States Gastric Sleeve
  • An excellent experience overall
    Patient name hidden United States Tummy Tuck (Abdominoplasty)

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    100

    August 2017

    Patient name hidden United States Tummy Tuck (Abdominoplasty)
  • An excellent experience overall
    Patient name hidden United States Brazilian Butt Lift

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    100

    August 2017

    Patient name hidden United States Brazilian Butt Lift
  • A very good experience overall
    Patient name hidden United States Tummy Tuck (Abdominoplasty)

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    80

    June 2017

    Patient name hidden United States Tummy Tuck (Abdominoplasty)
  • It was ok
    Nekol United States Neck Liposuction

    Verified Review This review was provided by a patient that booked using the MEDIGO platform. It was submitted through our internal review system and is 100% genuine

    60

    November 2016

    The language barrier was an issue with nurses, they were rude, not explaining what they were doing or about giving pain meds. I am a nurse and I know how important it is to identify yourself and tell what you are doing. Just shooting up my IV saying nothing. Then come in room and just yank IV out of arm not saying anything. I plan on future procedures but not with this hospital for those reasons. I had to pay for Cardiology 350 that was not expected and I never received a report or CD to take home so my doctor can see it. I don't know if I had a real US.

    **Hospital de la Familia's response**
    On behalf of Hospital de la Familia, we would like to apologize for this bad experience.
    We discussed with the nursing staff about Nekol Goode, and we have progressed in the
    communication protocol between the international patient and the nursing staff.

    We would like for Nekol to give us another opportunity if she is interested in coming back. Otherwise,
    we are honored to understand that it was only a nursing communication issue that she was concerned
    about and not any other. We will continue to make progress in all areas to create the best possible medical travel experience possible for our patients.

    Nekol , United States Neck Liposuction

The clinic was visited by a member of the MEDIGO Team

Hospital de la Familia is located next to the US border at the second border crossing in Mexicali. You don't even feel like you are in Mexico or have even crossed an international border as you are so close to it. The hospital is located in a nice modern area with many restaurants and cafes. Carlo Bonfante the international patient coordinator was really friendly. They work with highly-qualified doctors while offering affordable prices. Very nice hospital, ideal for patients from the US!