Careers

Help people get the right care, wherever they are.

We're a diverse team of polyglots and medical professionals from all over the world, based in Berlin. We handle insurance claims, medical cases and assistance for insurers whose members need treatment around the globe.

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What we do

Insurers hand us the work that happens after someone gets sick abroad.

Many health insurers outsource the day-to-day running of their international plans to a third-party administrator. That's us. In practice, the work falls into three areas.

Claims

We check that each claim is covered and billed correctly, then make sure the member is reimbursed or the hospital is paid directly.

Medical cases

When a member is ill or injured abroad, our medical team finds the right provider, arranges treatment and stays with the case until it's closed.

Network & platform

We build and run our own provider network across Europe, work with partners in 150+ countries, and run MediClaim, the in-house platform the whole team works in.

How we work

Your work matters.

We work together from our Berlin office, with a few colleagues in other cities. Every claim and case has a real person behind it, often someone who is ill far from home, so we care about getting it right.

Headquarters in Berlin-Mitte, with colleagues in other cities
An international team from many countries and backgrounds
Between us we speak English, German, French, Spanish, Italian, Arabic, Russian, Turkish, Mandarin and Farsi, so members are helped in their own language